1 Introduction

At zo777, we take the privacy of our players seriously. This Privacy Policy describes how zo777.fun collects, processes, stores and protects the personal information you share with us when you register an account, make a deposit, place a bet or simply browse the platform.

By using any part of the zo777 platform — whether on the website, through the Android app or via any related service — you confirm that you have read and understood this Privacy Policy. If you do not agree with how we handle your data, please do not use the platform.

This policy applies to all personal data collected from players based in Pakistan and covers data gathered through registration, ongoing account use, payment processing, customer support interactions and platform analytics.

This Privacy Policy should be read alongside our Terms and Conditions. Together they form the complete agreement between you and zo777 regarding how your account and data are managed.

2 Data We Collect

zo777 collects personal data in two main ways — information you provide directly and information gathered automatically when you use the platform.

Information You Provide

When you register and use your zo777 account, you provide us with:

  • Identity details — full name, date of birth, CNIC or passport number
  • Contact information — mobile number, email address
  • Account credentials — username and encrypted password
  • Verification documents — copies of ID documents submitted during account verification
  • Payment information — JazzCash or Easypaisa account number, bank details, card details used for deposits and withdrawals in PKR
  • Support communications — messages, screenshots or other content you share when contacting our support team

Information Collected Automatically

When you access zo777, our systems automatically record certain technical information:

  • IP address and approximate geographical location
  • Device type, operating system version and browser type
  • Pages visited, games played and time spent on different sections of the platform
  • Session timestamps — when you logged in and when you logged out
  • In-app behaviour such as which games you launch and betting patterns, used for account security and responsible gaming monitoring
Data Category Examples How Collected
Identity Name, CNIC, date of birth Registration form
Contact Mobile number, email Registration form
Payment JazzCash/Easypaisa number, bank details Cashier section
Technical IP address, device, browser Automatic on login
Behavioural Games played, bets placed, session length Platform activity logs
Support Chat transcripts, submitted screenshots Customer support interactions

3 How We Use Your Data

Every piece of data zo777 collects has a specific purpose. We do not collect data we do not need, and we do not use your data for purposes beyond what is described here.

Account Management

Your registration details are used to create and maintain your zo777 account. Identity information is used during verification checks to confirm that you are who you say you are and that you meet the minimum age requirement of 18 years.

Payment Processing

Payment details you provide — whether for JazzCash, Easypaisa, Raast, bank transfer or card — are used solely to process your PKR deposits and withdrawals. We do not store full card numbers on our servers. Payment processing is handled through certified payment gateways that maintain their own security standards.

Platform Security and Fraud Prevention

Technical data including IP addresses, device fingerprints and session activity is used to detect suspicious behaviour, prevent fraud, identify duplicate accounts and protect the integrity of the platform. If our systems flag unusual activity on your account, this data helps our security team investigate and respond quickly.

Responsible Gaming Monitoring

Behavioural data — how long you play, how frequently you deposit, how your betting patterns change over time — is monitored as part of our Responsible Gaming programme. If we notice patterns that may indicate problem gaming, our team may reach out to you with information about the self-exclusion and limit-setting tools available in your account.

Customer Support

When you contact zo777 support, we retain the conversation record so that if you follow up on the same issue, the agent can see the full history and assist you more efficiently. Support data is not shared outside of the zo777 support team.

Platform Improvement

Aggregated, anonymised data about how players use the platform is used to improve game selection, page layouts and overall user experience. This analysis does not identify individual players.

4 Payment Information and PKR Transactions

All financial transactions on zo777 are conducted in PKR (Pakistani Rupees). We support JazzCash, Easypaisa, Raast, bank transfer, debit and credit cards and other mobile wallets listed in the cashier section.

Payment data is handled with a higher level of protection than standard account data. Specifically:

  • Full card numbers are never stored on zo777 servers. Only tokenised references provided by our payment gateway partners are retained.
  • Mobile wallet account numbers (JazzCash, Easypaisa) are stored in encrypted form and are only accessible to the payments and verification teams.
  • Bank account details submitted for withdrawals are used only for the purpose of processing that withdrawal and are not shared with third parties beyond the banking network required to complete the transfer.
  • All payment page connections use SSL/TLS encryption. You can verify this by checking that the address bar shows a padlock before entering any payment details.

zo777 will never ask for your full card number, CVV or online banking password via live chat or email. If anyone claiming to represent zo777 asks for these details through any channel, treat it as a phishing attempt and report it to our support team immediately.

5 Cookies and Tracking Technologies

zo777 uses cookies and similar tracking technologies to keep the platform running smoothly and to understand how players use it. A cookie is a small text file stored on your device when you visit a website. Cookies do not contain your password or payment details.

Types of Cookies We Use

  • Essential cookies — required for the platform to function. These handle your login session, keep your account active while you play and remember your language preferences. Disabling these will prevent the platform from working correctly.
  • Analytics cookies — used to understand how players navigate the platform, which games are most popular and where users encounter issues. Data from analytics cookies is aggregated and anonymised.
  • Security cookies — help detect unusual login behaviour, such as a login attempt from a new device or a different location, so that we can flag it for review.
  • Preference cookies — remember settings you have configured in your account, such as your preferred deposit method or game filter selections.

You can manage cookie preferences through your browser settings. Blocking essential cookies may affect your ability to log in and use the platform normally. Blocking analytics and preference cookies will not prevent you from using zo777 but may reduce personalisation features.

6 Third-Party Data Sharing

zo777 does not sell your personal data to third-party marketers, data brokers or advertising networks. We share data with third parties only in the following limited circumstances:

  • Payment processors — JazzCash, Easypaisa, Raast and banking partners receive only the payment details required to process your transaction. They are bound by their own data protection obligations.
  • Game providers — When you launch a game in the zo777 Game Lobby or Live Casino, the provider's software runs within the platform. Providers may receive a session token and game parameters but do not receive your full name, CNIC or payment details.
  • Identity verification partners — Where third-party verification services are used to validate your identity documents, those partners receive only the data necessary to complete the check and are prohibited from using it for any other purpose.
  • Legal and regulatory obligations — zo777 will share data with law enforcement or relevant authorities if required to do so by law, court order or as part of a fraud investigation. We will not share data beyond what the legal requirement specifies.

All third-party partners are vetted and are contractually required to protect your data to the same standard that zo777 applies internally.

7 Data Retention

zo777 retains your personal data for as long as your account remains active and for a defined period after account closure. Retention periods vary by data type:

  • Account and identity data — retained for the duration of your account plus a minimum of five years after closure, in line with standard financial record-keeping practices.
  • Transaction records — all PKR deposits, withdrawals and betting history are retained for a minimum of five years.
  • Support communications — chat and email records are kept for two years from the date of the interaction.
  • Technical logs — IP address and session logs are retained for up to 12 months and then automatically purged.
  • Verification documents — ID documents are retained for the minimum period required by applicable record-keeping standards and are then securely deleted.

When data is no longer required, it is deleted or anonymised so that it can no longer be linked back to an individual player.

8 Your Privacy Rights

As a zo777 player, you have the following rights in relation to your personal data:

1
Right to Access

You can request a copy of the personal data zo777 holds about you. We will provide this within a reasonable timeframe via your registered contact details.

2
Right to Correction

If any personal information we hold is incorrect or out of date, you can request that it be corrected. Basic details like your contact number can be updated directly in account settings. Other changes may require verification.

3
Right to Deletion

You can request the deletion of your account and associated personal data. Note that some data — particularly transaction records — must be retained for the minimum periods described in Section 7 regardless of a deletion request.

4
Right to Restrict Processing

You can ask zo777 to stop using your data for specific purposes — for example, stopping the use of your behavioural data for personalised game recommendations — while your account remains active.

5
Right to Data Portability

You can request a machine-readable export of the data you have provided to zo777 directly — for example, your account details and transaction history.

To exercise any of these rights, contact our support team via live chat in the zo777 app or by emailing [email protected]. We aim to respond to all data rights requests within 30 days.

9 Children's Privacy

zo777 is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under 18. If during account verification it becomes apparent that a player is underage, the account will be closed immediately and any associated funds dealt with in accordance with our Terms and Conditions.

If you are a parent or guardian and believe that someone in your household under the age of 18 has registered a zo777 account or accessed the platform using your account, please contact our support team immediately. We will act on this quickly. We also recommend enabling device-level parental controls and keeping your zo777 login credentials private.

10 Security Measures

zo777 uses a combination of technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction.

  • Encryption in transit — all data exchanged between your device and zo777 servers is encrypted using SSL/TLS protocols.
  • Encrypted storage — sensitive fields including passwords, payment identifiers and verification document references are stored in encrypted form in our databases.
  • Access controls — only authorised zo777 staff members whose role requires access to specific data types can view that data. Access is logged and reviewed periodically.
  • Session management — your login session expires automatically after a period of inactivity to reduce the risk of unauthorised access on shared or unattended devices.
  • Anomaly detection — our systems monitor for unusual login patterns, such as access from a new device or location, and can trigger additional verification steps or temporary account locks where needed.

Despite these measures, no digital platform can guarantee absolute security. We encourage you to use a strong, unique password for your zo777 account and to keep your device software up to date. If you ever suspect your account has been compromised, contact support immediately for an account lock.

11 Updates to This Privacy Policy

zo777 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features or applicable standards. When we make meaningful changes, the "Last Updated" date at the top of this page will be revised. We may also notify registered players of significant changes via their registered contact details.

We recommend checking this page periodically. Continued use of the zo777 platform after a policy update is published constitutes acceptance of the revised terms.

12 Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise any of your data rights, please get in touch with our support team through the live chat feature in the zo777 app — available 24 hours a day, 7 days a week. You can also reach us in writing at:

[email protected]

Written enquiries related to data and privacy are responded to within 30 days.